London Councils has called on e-bike companies to respect procurement contracts agreed with boroughs across the capital, warning that some operators continue to operate outside their designated areas and ignore local rules.
Boroughs have reported growing instances of e-bikes being abandoned on pavements and in public spaces by firms not authorised to operate locally, raising safety concerns for pedestrians and causing frustration for riders seeking a dependable, well-managed service.
Under existing agreements, operators are required to ensure e-bikes are parked in designated bays and to promptly collect and return any that are abandoned. However, several companies have extended their operations into boroughs where they do not hold contracts, failing to meet the standards set out by local authorities.
The issue has intensified as London prepares for the forthcoming English Devolution Bill, which is expected to introduce a new licensing framework for e-bike operators. This will give Transport for London (TfL) and boroughs greater powers to regulate services consistently across the city.
Ahead of these changes, boroughs are continuing to negotiate fair, consistent contracts that ensure safe, affordable, and environmentally friendly travel options for residents. For example, Hackney Council recently secured an agreement allowing rides for as little as £1.75 – matching the cost of a TfL bus fare.
London Councils emphasised that these agreements are vital in maintaining accountability and protecting public spaces while supporting the growth of active travel.
Mayor Brenda Dacres OBE, London Councils’ Executive Member for Transport and Environment, said: ‘Londoners rightly expect e-bikes to be safe, well-managed, and available on fair terms wherever they live. Boroughs are committed to supporting active travel, but that must go hand in hand with accountability and respect for local agreements.
‘These contracts exist to protect residents and public space, while ensuring riders get a reliable, affordable service. We want operators to be partners in building a sustainable, safe network for e-bikes in London, and we will continue our hard work in ensuring residents and riders are at the heart of this.’
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