Interventions are needed to improve the reliability, payments and pricing transparency of public electric vehicle (EV) charge points, a new survey conducted by the Electric Vehicle Association (EVA) has revealed.
A survey conducted by the Electric Vehicle Association (EVA) England has revealed the importance of public chargers, with 92% of drivers relying on the public charging network at least once a month.
Based on the findings in this survey, EVA England has made the following recommendations to the government:
Gill Nowell, media spokesperson and a Director at EVA England said: ‘There are many benefits of making the electric switch, from the pleasure of driving to improving local air quality. With automotive manufacturers, fleets and businesses all now choosing to go electric, we need to improve the consumer experience at public charge points to take EV adoption mainstream.
‘Based on the outputs of this survey, paving the road for the mass adoption of EVs looks like contactless card payments, roaming, consistent chargepoint reliability, simplified billing, and easy access to information about what chargers are where.
‘We recognise that the pace of chargepoint deployment is increasing and that the infrastructure going in the ground today is greatly improved from that which was being installed even five years ago. However, we encourage government to intervene now in order to ensure that all charging infrastructure is reliable, safe and user-friendly, across all driver groups.’
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